Modern
health administration ,
built for scale.

Greydom provides configurable claims, authorisation and benefit-management software for medical schemes, insurers and third-party administrators.

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WHO WE ARE

Built to transform health administration.

We started with a single belief — health insurance should be fast, transparent, and fair. Since 2013, Greydom has been engineering the infrastructure that makes it possible: intelligent claims, compliant decisions, and seamless benefit management at global scale.

Discover our story

Purpose-built for health administration

We don’t adapt generic software to health. We built ours from scratch — every module, every rule engine, every integration — specifically for schemes, TPAs, and insurers operating at scale.

Smarter Features,
Better Results

Greydom’s modular health-administration platform combines automation, configurable rules and seamless integrations across the full benefit-management lifecycle.
Administration


Administration


Comprehensive coverage across funder needs

Claims Management

Efficient claim processing with end-to-end visibility

Pharmacy Benefit Management

Right drug, right spend, right outcome

Hospital Benefit Management

Faster, more accurate authorisations and claims

Disease
Management

Keeping high-risk members healthier, longer

Provider Network Management

Seamless, accurate provider decisions

Member
Onboarding

Instant, integrated, intelligent onboarding

Rule Engine

Smart rules, integrated with your existing systems

How Greydom Works

Automated claims and approvals built for speed, compliance, and control.

1 Automated Decisions

Automated decision-making for claims, authorisations, and underwriting, reducing manual intervention and improving turnaround times.

Easily configurable rules, products, networks, and formularies that can be maintained directly by business and clinical teams.

An embedded rules engine pre-populated with hundreds of best-practice clinical rules covering all major medical disciplines.

No proprietary licensing fees or reliance on large legacy development teams, keeping operational and ownership costs low.

Simple deployment on-premises or in the cloud, supporting diverse IT environments and organisational requirements.

How Greydom Works

Automated claims and approvals built for speed, compliance, and control.

1 Automated Decisions

Automated decision-making for claims, authorisations, and underwriting, reducing manual intervention and improving turnaround times.
Easily configurable rules, products, networks, and formularies that can be maintained directly by business and clinical teams.
An embedded rules engine pre-populated with hundreds of best-practice clinical rules covering all major medical disciplines.
No proprietary licensing fees or reliance on large legacy development teams, keeping operational and ownership costs low.
Simple deployment on-premises or in the cloud, supporting diverse IT environments and organisational requirements.

Trusted by clients and technology partners

Trusted by health administrators, medical schemes and technology partners to deliver reliable, configurable health-benefit administration.
Agile Marketing’s deployment of Business Hub 2.0, integrated with Jira Service Management, has transformed the way onboarding and application workflows are executed within Bonitas. The platform’s real-time visibility ensures that every submission from capturing member details to underwriting decisions is transparent and traceable. For brokers and members, this translates into faster turnaround times and fewer delays, even when complex cases arise.
Peace Mbhazima
Head of Operations, Agile Marketing
Greydom has been a strong and collaborative technology partner since the beginning. Their deep understanding of pharmacy benefit management, combined with a practical and well-architected system, continues to support ongoing engagements in the UAE. The team is consistently engaged, responsive, and professional, and brings a thoughtful, solutions-driven approach to every interaction.
Leo Doyle
Executive, IVC Health (UAE)
I believe our HealthCloud platform and Greydom play important and truly complementary roles: HealthCloud transforms fragmented biometric, behavioural, clinical and claims data into a meaningful health score and risk insights for health insurers and third-party administrators, while Greydom converts that insight into deterministic, auditable action through configurable rules. This strategic partnership closes the loop from insight to decision to action, enabling insurers and their TPAs to move from retrospective administration to proactive, data-driven risk management at scale.
Simon Spurr
CEO, VivaScore
Agile Marketing’s deployment of Business Hub 2.0, integrated with Jira Service Management, has transformed the way onboarding and application workflows are executed within Bonitas. The platform’s real-time visibility ensures that every submission from capturing member details to underwriting decisions is transparent and traceable. For brokers and members, this translates into faster turnaround times and fewer delays, even when complex cases arise.
Peace Mbhazima
Head of Operations, Agile Marketing
Greydom has been a strong and collaborative technology partner since the beginning. Their deep understanding of pharmacy benefit management, combined with a practical and well-architected system, continues to support ongoing engagements in the UAE. The team is consistently engaged, responsive, and professional, and brings a thoughtful, solutions-driven approach to every interaction.
Leo Doyle
Executive, IVC Health (UAE)
I believe our HealthCloud platform and Greydom play important and truly complementary roles: HealthCloud transforms fragmented biometric, behavioural, clinical and claims data into a meaningful health score and risk insights for health insurers and third-party administrators, while Greydom converts that insight into deterministic, auditable action through configurable rules. This strategic partnership closes the loop from insight to decision to action, enabling insurers and their TPAs to move from retrospective administration to proactive, data-driven risk management at scale.
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Simon Spurr
CEO, VivaScore

Let’s Talk

Get in touch. We’d love to learn about your organisation and discuss how we can help

Email

info@greydom.com